Digital Systems

Evidence summary describing how AI scribes affected administrative burden and clinical documentation in participating primary care practices.

Use as implementation evidence; verify current vendor and program requirements separately.

Provider education on AI scribe implementation, workflow design, consent, privacy and security in clinical practice.

Educational resource; it is not an endorsement of a specific AI scribe and does not replace a privacy impact assessment.

Regional eReferral implementation and support service using the Ocean platform for participating providers and organizations.

Contact Amplify Care for local onboarding and supported referral pathways.

Implementation support for online appointment booking integrated with participating clinic workflows and EMRs.

Contact Amplify Care to confirm eligibility, supported vendors and implementation requirements.

Commercial healthcare workforce scheduling and staff-management platform included on the former PCN resource list.

Private vendor; practices should assess fit, pricing, privacy, security, integrations and contract terms.

Secure clinical viewer for Ontario Health West that gives authorized providers access to hospital reports, laboratory information, diagnostic imaging and other patient records.

Organizational sponsorship, user authorization and privacy training are required; access should be limited to the patient’s circle of care.

Provincial repository providing authorized clinicians with dispensed medication and pharmacy-service information, including monitored drugs, through enabled EMRs and clinical viewers.

Access is available through ClinicalConnect, other provincial clinical viewers and supported certified EMRs; follow circle-of-care and consent requirements.

Near real-time EMR notifications when rostered patients are admitted to or discharged from emergency or inpatient care, supporting timely follow-up.

Automatically available to eligible HRM users when participating facilities send notifications.

Searchable directory of health services and electronic referral listings, including wait-time and eligibility information where supplied by recipients.

Directory access is public; sending an eReferral may require an Ocean account and participating EMR/recipient.

Workflow that allows an Ocean eReferral sender to convert an appropriate request into an Ontario eConsult interaction.

Requires participating systems and provider enrollment.

Ontario Health identity and access-management service used to securely access participating provincial digital health applications.

Identity verification and sponsor/registration processes apply.

Secure email service for authorized Ontario health-system participants to exchange sensitive health information.

Messages are secure only when both sender and recipient use approved secure endpoints; onboarding required.

OntarioMD information on pre-qualified AI scribe vendors and other digital tools assessed against provincial clinical, privacy, legal and technical requirements.

Practices contract with a vendor and must complete their own implementation, consent, privacy and workflow review.

Secure service for primary care providers to obtain specialist advice electronically, often avoiding or improving a face-to-face referral.

Provider registration and eligible Ontario credentials are required; not for emergencies.

Provincial electronic referral service that lets primary care providers send, track and manage referrals through an Ontario Health–supported workflow.

Onboarding is required; availability and workflow depend on the local receiving organization and EMR.

Provincial standard describing functional, privacy, security and interoperability requirements for selecting and implementing booking solutions.

Procurement and implementation standard; not a booking platform.

Repository of provincially standardized electronic referral forms designed to improve referral completeness and consistency.

Use the current form and pathway requirements of the receiving organization.

Provincial repository that delivers laboratory results into certified EMRs and supports access to longitudinal laboratory histories.

Available to physicians and nurse practitioners using an OntarioMD-certified EMR; contact OntarioMD to enable access.

One-to-one support that helps clinicians optimize EMR workflows, reports, reminders, data quality and quality-improvement processes.

Available to Ontario clinicians using an OntarioMD-certified EMR; request by email.

Collection of practical learning resources to help clinicians assess and use artificial intelligence safely in practice.

Review privacy, consent, data location, retention, accuracy and human oversight before adoption.

Current list of EMR products certified against Ontario requirements, with certificate status and vendor information.

Use for EMR selection and due diligence; certification does not replace review of vendor contracts, privacy or support terms.

Webinars, conferences and practical education on EMR optimization, digital tools, privacy and clinic transformation.

Registration may be required; individual events may have eligibility or fees.

Peer learning groups for users of Accuro, CHR, OSCAR, PS Suite and other digital workflows, including AI scribes.

Voluntary sessions; schedules and supported communities may change.

Structured assessment used with OntarioMD advisors to identify opportunities to improve EMR use, data quality and practice efficiency.

Delivered through the Advisory Service for users of certified EMRs.

Service that delivers hospital and specialty-clinic reports electronically into participating community EMRs.

Subscription and user agreements plus a compatible EMR are required.

Compatibility matrix showing which certified EMRs connect to provincial digital health services such as HRM, OLIS, DHDR and eForms.

Confirm the minimum supported EMR version and onboarding requirements.

Central support channel for OntarioMD digital health products, portal access, HRM, privacy training and related EMR integrations.

Include the clinician's OMA number when requesting support where applicable.

TELUS Health support and training resources for PS Suite EMR configuration, workflows and troubleshooting.

Access to some materials may require a TELUS Health account or active customer agreement.