Clinic Operations

Policy setting expectations for after-hours coverage, test-result follow-up, absences and continuity arrangements.

Ensure staff, voicemail and cross-coverage procedures clearly direct urgent matters.

Policy and checklist-level requirements for patient notification, records, continuity, prescriptions and third-party notifications when a physician closes a practice.

Plan well in advance and obtain legal, accounting, privacy and records-management advice as needed.

Professional policy outlining physician responsibilities for safe clinical-office infection prevention and control.

Use with current PHO, Ministry and local public-health guidance.

Policy for ordering, tracking, reviewing, documenting and communicating test results and follow-up.

Practices need a reliable system for outstanding results, critical results and coverage during absences.

College program and resources supporting physician practice assessment and quality-improvement planning.

Participation requirements depend on CPSO selection and program cycle.

Practice requirements for identification, consent, privacy, documentation, prescribing, continuity and standard of care during virtual encounters.

Applies to physicians providing virtual care in Ontario.

Directory of vendors and suppliers that have worked with Ontario physicians, including medical supplies, records and practice services.

OMA does not endorse listed vendors; conduct due diligence on quality, licensing, privacy, pricing and contracts.

Central collection of Ontario physician resources covering operations, billing, business, staff, legal risk and practice transitions.

Many detailed resources require OMA membership and login.

Official guidance on minimum workplace standards including hours, leaves, vacation, termination and record-keeping.

Not legal advice; additional contractual, human-rights, occupational-health and collective-agreement duties may apply.

Provincial ordering portal for eligible health and congregate-care organizations to obtain PPE and designated critical supplies.

Organization eligibility and account approval apply; product availability and allocation may change.

Support for portal registration, ordering, account access, product questions and delivery issues.

For product and order questions, the portal also lists SCO.Supplies@supplyontario.ca.

Evidence-based infection prevention and control guidance, best practices, tools, signage and education for health-care settings.

Select resources appropriate to clinical office practice and the current pathogen/setting.

Ontario health-sector occupational health and safety resources, training and consulting for employers and workers.

Some tools are free; consulting and training fees may apply.

Current local guidance explaining that eligible providers obtain rapid antigen tests through Ontario's PPE Supply Portal.

Public distribution ended; eligibility and intended clinical use are limited and may change.

Local public-health information and provider resources for Elgin–St. Thomas, including communicable disease, vaccines and infection-control updates.

Use local reporting forms and contact channels for cases in the SWPH jurisdiction.

Local provider portal and guidance for publicly funded vaccine ordering, storage, handling and cold-chain incident reporting.

Clinic enrollment, storage requirements and ordering schedules apply.

Workplace safety, registration, claims and return-to-work resources relevant to clinics that employ staff.

Confirm whether the practice must register and which sector-specific requirements apply.